GDPR Compliance Statement

Last Updated: August 3, 2026

Scope and Application

While our primary operations are based in Australia and subject to Australian Privacy Principles, we recognize the importance of GDPR compliance for any European Union residents who may interact with our services. This statement outlines how we handle personal data in accordance with GDPR requirements.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you submit forms or contact requests
• Contract Performance: When processing service agreements and installations
• Legitimate Interests: For business operations and service improvements
• Legal Obligations: For regulatory compliance and grid connection requirements

Data Subject Rights

If you are located in the European Union, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: We do not use automated decision-making or profiling

Data Processing and Storage

Personal data is processed and stored within Australia. If data transfer to other jurisdictions becomes necessary, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions regarding data protection standards
• Explicit consent where required

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active service inquiries: Duration of correspondence plus 12 months
• Installation projects: Duration of project plus warranty period
• Legal and regulatory requirements: As mandated by applicable laws

Security Measures

We implement technical and organizational measures to ensure data security, including:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection practices

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 47 Mitchell Street, Brisbane QLD 4000, Australia

We will respond to your request within one month of receipt, or inform you if an extension is necessary.

Supervisory Authority

EU residents have the right to lodge a complaint with their local supervisory authority if they believe their data protection rights have been violated.

Updates to This Statement

This GDPR compliance statement may be updated to reflect changes in our data processing practices or legal requirements. The updated version will be posted on this page with a revised date.